Parent Resources & Getting Started Guide
Everything you need to maximize your tutoring experience with Magellan
As featured on WUSA9 News
Powered by Teachworks
- FAQs, policies, and terms of service
- Sample invoices (View a Sample)
- Step-by-step guides for Teachworks, SAT Platform, and IXL
- Tips for maximizing tutoring sessions
- Downloadable PDFs for easy reference
This page answers most questions, provides downloadable guides, and is always updated with the latest information.
You’ll receive a welcome email with your Teachworks login link and instructions.
Log in to manage all aspects of your student’s tutoring.
- Review the Parent Resource Page for scheduling, policies, and platform guides.
- Make sure your contact information is up to date in Teachworks.
- Discuss goals and any special needs with your assigned tutor.
- Use Teachworks to check your schedule, review past sessions, and monitor progress.
- Communicate regularly with your tutor and the Magellan team.
Automated reminders are sent for every scheduled session.
Notify your tutor or the team as soon as possible.
Review cancellation policies on the Parent Resource Page.
Teachworks is our all-in-one tutoring management platform. Here’s how to use it:
- Scheduling: View, request, or reschedule sessions.
- Billing: Access invoices and payment history.
- Progress Tracking: Review session notes and progress reports.
- Resources: Access shared documents and learning materials.
- Communication: Message your tutor directly.
- Personal online accounts to view schedules, lesson history, invoices, and more from any device.
- Automated lesson reminders via email/SMS.
- Regular lesson notes and progress updates from tutors.
- Ability to add multiple parent/guardian contacts for notifications.
- Profile attachments for important documents (e.g., agreements, policies).
- Parent portal access to all relevant information, including tutor bios and photos (if enabled).
- Online payment and invoicing—view, print, and pay invoices directly from the account.
Parent, Vanessa, Mike, Hazel
Purpose: Logistics, payment, and general questions.
Vanessa or Hazel, Tutor, Parent
Purpose: Session scheduling, lesson coordination, and direct tutor–parent communication.
Parent, Vanessa, Mike, Hazel
Purpose: Logistics, payment, and general questions.
-
Vanessa
(757) 773-3652, vanessa@magellantutoring.com -
Mike
(301) 437-2891, mike@magellantutoring.com -
Hazel
(240) 377-1801, hazel@magellantutoring.com
For families getting assessment tracking in general math and general language arts.
We use IXL to assess your student’s current knowledge and track progress throughout our tutoring program:
- Initial Diagnostic: Complete before first tutoring session.
- Skill Practice: Assigned by your tutor based on diagnostic results.
- Progress Monitoring: Regular assessments to track improvement.
- Mastery Verification: Final assessments to confirm concept mastery.
We want your family’s experience with Magellan Tutoring to be smooth and transparent. Here’s a summary of our key policies:
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Payment Methods:
Credit Card: 4% processing fee.
Zelle & ACH: No fee (ACH only for subscriptions).
Zelle Us at info@magellantutoring.com
ACH setup requires bank validation. -
Session Cancellation: 12-hour notice required for cancellations.
For urgent scheduling updates, use your SMS group channel.
Tutoring sessions are 1-hour minimum. -
Package Policies:
- Hours expire 6 months after your most recent package purchase.
- If hours run out and tutoring continues, a new package will be charged automatically at your previous plan.
-
Membership Policies:
- Monthly recurring billing.
- Early cancellation requires 1-week notice; a $200 fee may apply.
- Switching Plans: Packages and memberships are both available.
- Rescheduling Sessions: If you need to change an upcoming session, please submit your request in Teachworks or let your tutor know directly. We recommend giving at least 12 hours’ notice so we can offer the most flexibility. If your tutor is unavailable, we’ll make every reasonable effort to arrange a substitute tutor.
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Stay Consistent
Attend all scheduled sessions: Consistency—not sporadic attendance—leads to the best results.
Stick to your plan: Whether you’re on a subscription or package, regular sessions help build skills and confidence. -
Prepare for Each Session
Bring assignments and questions: Have homework, class notes, or specific topics ready to discuss.
Set goals: Let your tutor know what you’d like to focus on each week. -
Use Your Parent Portal
Check the calendar: Stay up to date on upcoming sessions and avoid last-minute conflicts.
Monitor progress: Review session notes, remaining hours, and progress reports in your Teachworks account. -
Communicate Openly
Share feedback: Let your tutor know about challenges, successes, or changes in your child’s needs.
Update your profile: Ensure your contact info and student details are current for the best support. -
Make the Most of Resources
Access shared materials: Use the links and resources provided in your Teachworks profile.
Ask about additional support: Explore online resources, enrichment activities, or group sessions if needed. -
Understand Key Policies
Cancellation: Please provide at least 12 hours’ notice if you need to cancel a session.
Expiration: Package hours expire 6 months from purchase; membership hours must be used within each billing month. -
Reach Out for Help
Questions? Visit our Parent Resources page or contact us anytime for support.
Your partnership is essential to your child’s success. Thank you for being an active part of the Magellan Tutoring community!
- Regular check-ins with the tutor to discuss progress.
- Review session notes in Teachworks to understand what was covered.
- Ensure homework is completed on time and reviewed with the tutor.
- Communicate any academic concerns, learning struggles, or changes in the student’s routine.
- Follow-up Email After Initial Phone Call
- Pricing Details Page
- Parent Resource Page
- Activation Email
- Communication Channels
- Teachworks Login Information
- Invoices
Discover Expert Insights On Education
Get practical tips, inspiration, and real stories from educators and families.
Our blog is your resource for strategies to support your child’s learning journey—both in and out of tutoring sessions.
For in-person tutoring, Magellan Tutoring services all cities in Arlington County, Fairfax County, and Alexandria County. Based on tutor availability, we occasionally service parts of Montgomery County, DC, and Prince George's County. Our virtual tutoring platform has no geographical boundaries and can serve students anywhere.
Fill out a form on our website, send an email to info@magellantutoring.com with your tutoring needs, or text us at 703-203-7572. We offer a risk-free 1-hour trial session to assess your student's needs and develop a personalized plan.
We provide tutoring services for all grade levels, and occasionally college and adult students depending on subject and tutor availability. Our favorites are elementary and middle school subjects, high school math, science, and writing, and SAT, ACT, and college preparation. We specialize in the new digital SAT format implemented from 2024 onward.
Yes! We provide a tutor that will cater to your student's needs to prep them for the SATs and are accompanied by our comprehensive digital platform with over 5,000 practice questions, 20 full-length adaptive tests, and authentic Digital SAT interface for realistic practice. We provide both virtual and in-person tutoring options.
We offer two flexible options:
- Package Users: Purchase 10 or 20-hour bundles in advance. Hours expire 6 months after your most recent purchase, and you can use them at your own pace.
- Membership Users: Billed every 4 weeks with monthly hour allotments. Memberships have a one-month early cancellation policy.
We accept credit cards, Zelle, ACH, and PayPal for your convenience. Parents are automatically notified when they have 1 or fewer hours remaining, and packages auto-renew to ensure uninterrupted support.
Scheduling is managed through Teachworks, our tutoring management platform. You can view, request, or reschedule sessions through your personal account. We offer flexible scheduling depending on your preferred schedule and needs. Our coordinators are the best and will help you throughout the tutoring experience.
Tutoring sessions are available every day including weekends. Typical sessions occur from 3pm-9pm, though sessions can be conducted outside this time frame to accommodate different schedules. Customized scheduling is available after discussing with your assigned tutor.
We offer both in-person and virtual options:
- In-person: At your home, local libraries, or other public establishments
- Virtual: Online via Lessonspace and/or Zoom with integrated digital tools
We require 12 hours notice for cancellations. If you cancel within 12 hours of the scheduled start time, we reserve the right to charge for one hour of tutoring. In-person sessions have a 1-hour minimum. Make-up sessions are always offered to ensure continuity in your student's learning.
This depends on your plan:
- Package users: Hours expire 6 months after your most recent purchase
- Membership users: Memberships have a one-month early cancellation policy
Our tutors are experienced, dedicated professionals hired as independent contractors. All tutors pass comprehensive background checks and are well-qualified to deliver high-quality tutoring services. We match students with tutors based on academic needs and learning styles.
We use several integrated platforms:
- Teachworks: For scheduling, billing, progress tracking, and communication
- Digital SAT Platform: Authentic practice environment with 5,000+ questions
- Lessonspace/Zoom: For virtual tutoring sessions
- IXL: For diagnostic assessments and skill practice
Our tutors have access to a wide variety of educational resources including math.com, edhelper.com, education.com, and more. We adapt our resources based on each student's specific needs and learning style.
No, we don't follow a specific curriculum. Our tutoring is based on identifying each student's strengths and weaknesses, and we adapt and cater our approach accordingly. We have comprehensive resources to identify these parameters and customize the learning experience for each student.
At Magellan Tutoring, we enhance your child's understanding of subjects, boost confidence, and improve academic performance. Our tutors personalize teaching methods based on learning styles, provide detailed progress tracking, and focus on both academic and personal development including stress management.
After each session, tutors upload detailed notes and progress updates to your Teachworks account. You can review session summaries, topics covered, and recommendations. Comprehensive monthly progress reports are available in your account's Documents section.
Yes, we support students with learning disabilities and can provide extended time accommodations. Our tutors are trained to adapt teaching methods to different learning needs and styles.
Magellan Tutoring has been providing personalized tutoring services in Northern Virginia for over 13 years. Our experience and established reputation in the community demonstrate our commitment to educational excellence.
You can reach us through:
- Website: Contact form at magellantutoring.com
- Email: info@magellantutoring.com
- Phone/Text: 703-203-7572
- Teachworks: Direct messaging with your tutor
- SMS Groups: For scheduling and support updates — if you ever get confused or need something, message the SMS channel with our key team contacts
Key Team Contacts:
- Vanessa: (757) 773-3652, vanessatsang@magellantutoring.com
- Hazel: (240) 377-1801, hazelafroilan@magellantutoring.com
- Mike: (301) 437-2891, mikesison@magellantutoring.com
Absolutely! If you feel a different teaching style might better suit your student, contact us and we'll arrange a conversation to understand your needs and match you with a more suitable tutor. There's no additional fee for switching tutors.
We provide comprehensive support including:
- Parent Resources Page: Dedicated landing page with FAQs, policies, and guides at magellantutoring.com/parent-resources
- Teachworks user manuals and tutorials
- Monthly progress reports and analytics
- Direct access to educational platforms and practice materials
- Comprehensive support from our coordinators throughout your tutoring experience
For detailed information on policies, platform usage, and best practices, visit our dedicated Parent Resources page:
https://www.magellantutoring.com/parent-resources